Frequently Asked Questions

1. How often should I service my current air conditioning & heating system?

In addition to routine maintenance that you perform, such as cleaning filters, your system should be inspected by a properly trained technician at least once a year. The technician will perform a check of the air filter, blower wheel, housing, motor, indoor and outdoor coils, drain pan, drain lines, electrical wiring, connections, individual components within units, working condition and many more components. We recommend our A Plus Comfort Care Plan for all home or building owners.

2. Does A Plus Comfort install air conditioning & heating systems in new homes?

Yes, A Plus Comfort installs air conditioning and heating systems in new homes. We work with you and your general contractor to select the best system for your home and then install it during the construction process. We will continue to be available to you for your service needs after your home is completed.

3. Does A Plus Comfort install air conditioning & heating systems in existing homes?

Yes, A Plus Comfort installs air conditioning and heating systems in existing homes. We install CarrierĀ® products. Replacing your old system with a new energy efficient system can save energy dollars in addition to making your home more comfortable for years to come.

4. What brand of equipment do you recommend for my home?

A Plus Comfort installs all brands, makes and models so you can be sure we can meet your heating and air conditioning needs. In addition, A Plus Comfort services all brands of air conditioning and heating systems. So, if you are in need of a repair, A Plus Comfort can handle the job.

5. What is the warranty on my new air conditioning unit?

Your warranty will depend on the brand and type of unit. There are also extended warranties that can be purchased as well for a minimal amount of money that covers up to as much as 10 years. Ask your A Plus Comfort technician for more details.

6. What size should my new air conditioning & heating system be?

A Plus Comfort has certified experts to help you determine the most efficient system for your home or business. We will need to inspect your home to determine the correct size of your system. Home size, layout and environmental conditions will all factor into the decision. Other issues your technician will address are: humidity, thermostat control and energy efficiency. Use our online service request form or call us to get a free price quote for your system.

7. My current air conditioning & heating system is old and not working efficiently . . . can you service it?

A Plus Comfort services all brands of air conditioning and heating systems. So, if you are in need of a repair, A Plus Comfort can handle the job. A Plus Comfort has over 15 years of experience in handling all brands of equipment.

8. I need an emergency repair on my heating system; can A Plus Comfort handle it on a holiday, evening, or weekend?

Yes, A Plus Comfort has on-call staff for any air conditioning or heating emergency 24 hours a day, 365 days of the year. We will handle your emergency within 24 hours of your call.

9. Are there any health benefits to duct cleaning?

Air conditioning & heating systems can collect a variety of contaminants that could potentially affect you and your family. Contaminants such as mold, fungi, bacteria, allergens and even dust particles can collect in your system. Removing these contaminants is just one component in an overall plan to improve your indoor air quality.

10. What are the benefits of the Planned Maintenance Agreement?

Receive 24 hour emergency service, no overtime charges, all flat rate repairs discounted, improved efficiency, transferable agreement, energy efficiency evaluation, extend your equipment life, protect against inflation, protect your investment in your home, reduce the likelihood of emergency calls, recommended by the original manufacturer, flexible service options (1 or 2 cleanings per year)